ChinaTradeResolve
Practical guides for supplier disputes
Clear checklists for buyers dealing with non-delivery, quality problems, wrong specifications or an Alibaba refund dispute.
Alibaba dispute evidence checklist
A practical checklist for organizing order terms, supplier messages, payment records, inspection material and a clear refund request.
Read guide →What to document when a Chinese supplier has not shipped
Evidence and timeline checklist for a paid order that was not shipped, was falsely marked as shipped or missed the agreed dispatch date.
Read guide →How to document a product quality or wrong-specification dispute
A structured way to compare the agreed specification with the produced or delivered goods and present objective evidence.
Read guide →How to organize documents for a supplier dispute
A folder structure and naming method that makes a supplier dispute easier to review by a platform, bank, insurer or adviser.
Read guide →Educational information only; platform rules and deadlines can change.
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