Anonymised example
Sample ChinaTradeResolve case assessment
This is a fictional example of the output format. It is not legal advice and does not describe a real client.
1Case summary
Issue:The material and contents of the goods differ from the written order.
Desired outcome:Partial refund or replacement.
Current status:A marketplace dispute is already open.
2Preliminary assessment
The available documents may support a credible specification-mismatch claim. The allegation of incorrect material appears stronger than a subjective quality complaint. If the supplier disputes the composition, an independent technical review may be required.
3Key facts and timeline
- The order description specifies a particular material and contents.
- The supplier later described the material differently.
- Photographs may show that agreed components are missing.
4Evidence matrix
| Claim | Supporting materials | Supplier position | Risk |
|---|---|---|---|
| Wrong material | Order, supplier messages, product photographs | The description was general | Without technical testing, the terminology may be disputed |
| Missing component | Invoice, packing list, photographs | No clear response | It must be shown that the component was part of the final specification |
5Recommended strategy
- Start with the written order specification.
- Separate measurable mismatches from subjective complaints.
- Request a separate written response to each point.
- Consider an independent review of disputed technical facts.
Facts → Evidence → Risks → Strategy → Actions
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